FAQ

We require the lot number or customer reference for export shipments (unloading and loading).

We need the COU number for import consignments.

You can create the reference number on the following website.

Simply write to our export staff. They will create a lot number for you. You will find contact details for our export staff at https://www.cpspacking.de/kontakt   

For advance notification of import consignments:

• Date of delivery
• License plate
• A18
• Exemption by email, letter or fax if applicable
• NVO (A18 + NVO Shipment Release)

For advance notification of export consignments:

• Date of delivery
• License plate
• Reference number with number of packages and weight
• LOT number
• DGD if applicable
• T1 documents for non-EU goods

For hazardous goods consignments – export

• DGD
• Driver’s ADR certificate, depending on the consignment

For hazardous goods consignments – import

• DGD
• Driver’s ADR certificate, depending on the consignment
• Route description for the driver/MSDS, if applicable

• For export deliveries: Daniel Strunk (ed.gnikcapspc@tsd)
• For export container planning: Thorsten Dammann (ed.gnikcapspc@adt)
• For import planning & unloading: Sven Groth (ed.gnikcapspc@rgs)
• For containers: Fahrahudin Derevencic: (ed.gnikcapspc@edf)
• For customs matters: Anton Byga (ed.gnikcapspc@yba)
• For A15: Markus Ceven (ed.gnikcapspc@aper)

The driver must carry and present the following documents, papers and identification for loading or unloading:

• Hazardous goods consignments for export: DGD
• Loading of hazardous goods consignments for export: Transport documents; the driver’s ADR certificate is also required, depending on the consignment
• Hazardous goods consignments for import collections: Transport documents; the driver’s ADR certificate is also required, depending on the consignment
• Export T1 consignments: The driver must present the T1
• Change in custodian for exports: The driver must present the custodian certificate

We currently have no restrictions on deliveries or collections in place.

• Export: 6:00 am to 2:00 pm
• Import: 6:00 am to 2:30 pm
• The lifting point opens at 6:00am

Export:
Display the queue number in the window and wait on or at the ramp. The trucks are either unloaded by forklift or the drivers assist by unloading the goods themselves to the designated place.

Import:
Display the queue number in the window and wait on or at the ramp. Trucks are loaded by forklift. Goods are otherwise laid out for the driver to complete loading.

Side discharge:
Display the queue number in the window, and security or forklift operators pull the trucks from the side into the right position.

Export

• Failure to observe the loading deadline
• Driver fails to present the lot number
• Incorrect lot number is presented
• Driver is not carrying the right documents (e.g. DGD, T1)
• T1 is no longer valid

Import

• Driver is not carrying the A18
• Reference is missing on the A18
• A18 has been issued incorrectly
• A18 is issued for several consignments
• Consignment was not exempted
• ATB was not completed before collection
• Documents were not uploaded completely
• Driver does not provide the PIN code
• Other mandatory documents are missing, e.g. the transport document.
• A DGD is NOT a transport document

Export collection:

• A09 has been issued incorrectly
• ATB for customs consignments to be collected has not been completed
• Driver is not carrying a transport document or an ADR certificate when collecting hazardous goods.

Traffic is highest on Mondays, Wednesdays and Fridays:
06:00 to 9:00 am and 12:00 to 2:30 pm